My Resume
LinkedIn is a great human resource, but I found it limited in the number of projects that you can post and in the amount of information that can be provided per each project. Please consider this a supplement to my LinkedIn page, found here.Projects
IT Infrastructure- Rebuilt network, servers, and computers - (Richards-Wilcox Canada) - Rebuild Head Office Network
- Responsible for the provisioning of IT services, business equipment, paging and security systems, and video surveillance systems - (Richards-Wilcox Canada) - Open / Closed 3 Remote Plants
- Responsible for the provisioning of IT services, business equipment, paging and security systems, and video surveillance systems - (Richards-Wilcox Canada) - Head Office Relocation and Plant Consolidation
- Reduced telecommunication costs and redeveloped telecommunications systems - (Richards-Wilcox Canada) - Telecommunications Upgrades / Fiber Run
- Reduced technical support overheads, reduced response times, and improved network stability - (CWD) - Network Performance Management
- Ensure a smooth transition through the Year 2000 - (Richards-Wilcox Canada) - Y2K Project
- Microsoft Excel taking extended periods of time to save files - (Di Tomasso Group) - Microsoft "Opportunistic Locks in Windows NT 4 SP1" TechNet Article
- Recovering from FTP service breach on a Small Business Server - (Richards-Wilcox Canada) - Hacking Recovery
- Ensure the timely replacement of assets and plan/expose fiscal requirements to sustain business activities - (CWD) - Computer Asset Replacement Plan
- Drafted Global IT Department policies, procedures, and disaster recovery documentation - (Ophardt Hygiene) - Global Department Procedures and Disaster Recovery Documents
- Documented computer network and business systems - (CWD) - Documentation Efforts and Contractor Account Usage / Account Permissioning Document
- Rebuilt the Project Management System, reviewed all supporting documents, and sourced a replacement project management application - (CWD) - Revisited Project Management System
Modernizing Business Process Diagrams and Standard Operating Procedure Documents
- Reviewed and documented higher level data processing, reporting, and standard operating procedures - (CWD) - Modernization of High Level Business Process Diagrams and Standard Operating Procedures
Operations / Office Efficiencies
- Operational review, and aligning ERP with data processing efforts - (Ophardt Hygiene) - Operations / Aligning ERP with Data Processing Efforts
- Operational review, and aligning ERP with data processing efforts - (Richards-Wilcox Canada) - ERP Project - Review Processes and Reduce Operating Costs
- Improved Purchasing Department efficiencies, improved accuracy, and reduced lates - (CWD) - Exchange Automated Forms
- Improved office efficiencies - (Richards-Wilcox Canada) - Improve Office Efficiencies
- Created reports to support basic and advanced business processes, functions, and analytics - (Ophardt Hygiene) - Creating Reports To Support Basic and Advanced Business Processes, Functions And Analytics
- Restored ERP to core functionality (reduced the number of customizations) improving data integrity and reducing data processing overheads - (CWD) - Align ERP Data Processing with the Working Business System
- Upgraded an outdated MRP to a newer ERP system - (Richards-Wilcox Canada) - MRP to ERP Upgrade Project
- Increased data processing speeds and reduced incoming support calls by reviewing all customizations made to ERP - (CWD) - NetSuite ERP Optimizations
- Reviewed the benefit in standardizing the ERP between two branches, or deploying a new Tier I solution - (Ophardt Hygiene) - ERP Assessment Project
- Built custom reports and closed old jobs, reversed improperly coded transactions, and etc. - (Richards-Wilcox Canada) - ERP Project - Data Cleansing and Analysis
Software Development
- Commercial Configurator generated between 50% to 100% of total commercial product sales (25M to 75M) - (Richards-Wilcox Canada) - Engineering Product Configurator for Commercial Product
- Residential Configurator captured 80 to 90% of all incoming residential product sales (10M to 25M) - (Richards-Wilcox Canada) - Engineering Product Configurator for Residential Product
Customer Facing Systems
- Refreshed the corporate website on a limited budget - (Richards-Wilcox Canada) - Redevelopment of Corporate Website
- Sourced a cost effective, high-performance web server farm, improving availability - (CWD) - Replacement Web server Farm
- Reduced customer lates, improving the customer experience and eliminating late fines - (CWD) - Order Import Speed Project
- Implemented a French speaking call center and on-hold system - (Richards-Wilcox Canada) - Call Center and On-Hold System Implementation
- Improved customer communications and reduced time spends processing faxes - (Richards-Wilcox Canada) - Email to Fax Pilot - Streamline Customer Communications
Improving Financial Visibility
- Reviewed and corrected the costing implementation in the ERP, and monitored / corrected variance reports - (Ophardt Hygiene) - Review Costing, set Standard Costs, Re-create Cost and Margin Sheets, and Rebuild Financial Reports
- Introduced customizations and created reports to match business requirements or customer expectations - (Richards-Wilcox Canada) - ERP Project - Reporting and Customizations
- Worked to import the local branch financial and customer information into the Global Data Warehouse - (Ophardt Hygiene) - Importing Financial Information Into The Global Data Warehouse
Company Amalgamation and Changing Financial Year End in ERP
- Worked with Accounting to amalgamate two legal entries in ERP - (Ophardt Hygiene) - Amalgamate Legal Entities in ERP
- Worked with Accounting to change the financial year end in ERP (Ophardt Hygiene) - Changing the Financial Year End in the ERP